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Esker announces the availability of new features for Sales Order Processing automation to further enhance order management.
New functionalities includes:
- The ability to automatically detect urgent orders based on identified key words in the document. These urgent orders are routed differently and treated with priority (and by a special team, if necessary). Additionally, specific reports can be generated for increased visibility into urgent orders.
- A new tool to monitor duplicate orders which prevents the processing and sending of duplicate orders.
- The ability to identify related documents to ensure they are kept with the order, skipping the OCR step and avoiding unnecessary use of processing resources.
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